If you’re a newiPhoneuser, you may be wondering how voicemail works on your new phone. Apple calls its voicemail feature in the iPhone’s default Phone app “visual voicemail”.

Compatible with select carriers, visual voicemail shows an actual visual list of your messages. You can choose which to play and delete without having to listen to them all. You can also see transcriptions (in some English-speaking countries), which means your messages are transcribed into text. If you’re curious about visual voicemail, including how to set it up, here is everything you need to know.

How to set up voicemail on iPhone

First time setting up voicemail

The first time you tap Voicemail in the Phone app, you’ll be asked to create a voicemail password and record your voicemail greeting.

How to play and delete voicemails on iPhone

To play, share, or delete a voicemail message, you can simply askSirisomething like: “Play the voicemail from Maggie".

You can go to Voicemail in the Phone app on your iPhone to fully manage your messages.

Note:Messages are saved until you or your carrier erases them. To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.

How to see voicemail transcriptions on iPhone

Voicemail transcriptions are part of the visual voicemail feature - but limited to the iPhone 6s or later. You do not need to enable transcriptions. They will appear automatically in the Voicemail tab with each message.

How to tell if your iPhone supports visual voicemail

Visual voicemail is only available on the iPhone from select carriers in select countries or regions. you’re able to see the full list of supported carriersin the US hereandin Europe here.

How to hear your messages if visual voicemail isn’t working

If visual voicemail isn’t working, whatever the reason may be, you can still try to check your messages from your iPhone (or even from another phone in the US and Canada).

How to change your voicemail password on iPhone

From your iPhone, go to Settings  > Phone > Change Voicemail Password, and then enter a new password. That’s it.

How to change your voicemail greeting on iPhone

To change your greeting at any time, open the Phone app, then tap the Voicemail tab, and go to Greeting. From there, adjust your voicemail greeting. Simples.

Want to know more?

Check outApple’s support page for iPhone voicemailsfor more details.